Shipping and Delivery

Shipping Information

To ensure your parcel is delivered correctly, please provide your shipping information in the following format:

Recipient's Full Name (as on passport)
Country
State/Province
City
Detailed Address
Postal Code
Phone Number (including country code)
Email
Declared Value (optional)
Remarks (optional)

Declared Value

The declared value may affect customs duties. A higher declared value could lead to higher taxes, while a lower value could increase the chance of customs inspection. If you are unsure, Agent can recommend a suitable declared value.

Agent will manage to help you avoid or minimize customs. To date, no customer has been charged customs duties, but this cannot be guaranteed in the future.

Freight Reference

The following figures are for reference only. Freight rates and delivery times may change.

A parcel roughly the size of a Hifiman Arya with box is typically treated as 3 kg by couriers. Examples:

• United States: 74 CNY/kg + 98 CNY, about 6 days by air.
• Hawaii: 70 CNY/kg + 100 CNY, about 8 days by air.
• Malaysia: 29.5 CNY/kg, about 4 days by air; 10.5 CNY/kg + 10 CNY, about 10+ days by sea.
• Europe: 58 CNY/kg + 66 CNY, about 10 days by air. (EU customs clearance sometimes causes delays.)
• United Kingdom: 46 CNY/kg + 32 CNY, about 9 days by air. (Severe delay occurred once due to holiday backlog during Christmas.)

If your deposit exceeds the final total amount due, including product price and shipping, Agent can refund the difference.